The Importance of Store Associates in the Digital Age

People at The Core of Retail

Business & Drinks


Le January 31, 2019
De 6:15 PM à 8:45 PM

WeWork Bryant Park
New York

Our guest speaker
Alex Montefalco
Alex Montefalco
Director, Executive Recruitment and Market Intelligence @ LVMH
We will talk about


Omnichannel is a must, mobile is driving everything, and technology is key. But all that just makes store employees much more important.

As retail continues to confront changing technology trends, the importance of in-store associates and their participation in the omnichannel retail space show that social remains an important part of the shopping journey. Associates are brand ambassadors, who can single-handedly elevate a brand’s reputation and a customer’s experience.

After 7 years of Human Resources experience @ LVMHAlex Montefalco will share with us her insights.

Alain Bernard, Joëlle Grunberg and Jean-Louis Egasse, board members of the Retail Club and key actors in the Retail industry, will join her to discuss about this actual topic. 




6.15pm - Doors open 
6.45pm - Opening speech by Alain Bernard 
6.50pm - Panel discussion
7.30pm - Q&A 
7.45pm - Drinks & networking
8.45pm - End of the event 

Business & Drinks 

  • Retail Club event, reserved to Retail Club members only
  • Participation under enrollment and based on “first come, first served” policy
  • Possibility to invite a non-member CEO, top-executive, entrepreneur, or investor – subject to validation by FrenchFounders
  • ​In case of cancellation, please inform us at least 48h before.

Who is attending?

  • Retailers
  • Retail Club Members
Among the attendees
67 participants à cet événement
K. Sansot-vincent
M. Jourlait
Kodak Alaris
J. Grunberg
J. Jaunin
Nespresso USA
J. Kany
A. Bernard
Invités pour l'occasion
  • Suzy Davidkhanian, Vice president , market trends and consumer insights strategy, Macy's
  • Grace Eginton, Director, Wholesale & Franchisee (Americas), Fendi
  • Jeff Wheeler, Vice President of Wholesale, Lacoste
  • Tommaso De Nardo, Vice President, Senior Private Client Advisor, BNP Paribas / Bank of the West Wealth Management
  • Gretchen Miller, ,
  • Alex Montefalco, Director, Executive Recruitment and Market Intelligence, LVMH
  • Amy Shecter, CEO, Glamsquad
  • Bart Higgins, Founder & CEO, Future Perfect
  • Jackie Trebilcock, Managing Director, New York Fashion Tech Lab
  • Stephane De La Faverie, Global Brand President, Estée Lauder

WeWork Bryant Park

54 West 40th Street
New York, 10018, USA

Sponsors of the event