The Importance of Store Associates in the Digital Age

People at The Core of Retail
Cet événement est déjà commencé

Business & Drinks


Le 31 janvier 2019
De 6:15 PM à 8:45 PM

WeWork Bryant Park

Our guest speakers
Alex Montefalco
Alex Montefalco
Director, Executive Recruitment and Market Intelligence @ LVMH
President & CEO, North America @ Richemont
President and CEO Lacoste North & Central America @ LACOSTE USA Inc.
CEO @ Maison Kayser
We will talk about


Omnichannel is a must, mobile is driving everything, and technology is key. But all that just makes store employees much more important.

As retail continues to confront changing technology trends, the importance of in-store associates and their participation in the omnichannel retail space show that social remains an important part of the shopping journey. Associates are brand ambassadors, who can single-handedly elevate a brand’s reputation and a customer’s experience.

After 7 years of Human Resources experience @ LVMHAlex Montefalco will share with us her insights.

Alain Bernard, Joëlle Grunberg and Louis-Jean Egasse, board members of the Retail Club and key actors in the Retail industry, will join her to discuss this actual topic.     



6.15pm - Doors open 
6.45pm - Opening speech by Alain Bernard 
6.50pm - Panel discussion
7.30pm - Q&A 
7.45pm - Drinks & networking
8.45pm - End of the event 

Business & Drinks 

  • Retail Club event, reserved to Retail Club members only
  • Participation under-enrollment and based on “first come, first served” policy
  • Possibility to invite a non-member CEO, top-executive, entrepreneur, or investor – subject to validation by FrenchFounders
  • In case of cancellation, please inform us at least 48h before.

Who is attending?

  • Retailers
  • Retail Club Members
Among the attendees
89 participants à cet événement
J. Jaunin
Nespresso USA
P. Berardo
Roche Bobois
S. Morice
Breitling USA
M. Beyssac
Louis Vuitton Americas
S. Guinchard
Jacadi USA

WeWork Bryant Park

Sponsors of the event